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Challenge
Lucile Packard Children’s Hospital in Palo Alto, CA had an aging data network environment and a desire to deploy VoIP across all of their facilities. Lacking Power over Ethernet on any of their access layer switches, they knew they would need a major upgrade. While day-to-day management of the network was the responsibility of their IT outsourcing partner, Dell Inc. and they are an Enterprise Account with Cisco, they knew they needed expertise beyond what they had seen from either of those service providers and so they called on L7 to Design and Deploy their next generation IP communications network with requirements for a fully-converged, highly-reliable voice, video, wireless and data environment.


Action Taken

L7 utilized their 3D methodology to assess the current network environment including the development of a database of information regarding the telecom closets and their readiness for a fully converged network. The network was “right-sized” from a port count standpoint and plans to converge a formerly separate wireless network were completed. The design also called for the introduction of services and distribution layers into what was formerly a collapsed core environment. When the design was approved, L7 developed a collaborative plan to deploy the network, utilizing a blend of L7 and Dell resources to ensure the Dell team was ready to support the network post-deployment.


Results

The network deployment which included replacing all core, distribution and access layer equipment throughout the LPCH enterprise went very smoothly with minimal downtime and solid team work. The network now supports thousands of IP phones, wireless devices, tele-health equipment and more in a highly complex, multi-facility healthcare environment. LPCH was so happy that they also chose L7 to deploy their new headquarters building in Menlo Park, CA.